[. . . ] Appendix B Troubleshooting In case you encounter any of the troubles listed below, follow the procedures accordingly to resolve the problem. If the first corrective action listed did not work, then try the next one. Tip: There are many useful information in our homepage, such as jumper settings, latest BIOS, drivers, and more FAQs. [. . . ] Check all jumper settings to make sure that you have set the proper jumpers, especially those for CPU type, single/dual voltage, CPU frequency and ratio. The simple way to identify power failure is to check the CPU fan and the power supply fan. If the 100/112/124MHz external clock was set, check if your DIMMs are PC100 SDRAM. (Is the fan of the power supply working properly?) Turn off the power and remove all add-on cards, IDE cables and floppy cables from your mainboard. If you use a PCI VGA card, reinstall it to other PCI slot or try another card. Make sure the flat cable matches pin1 of IDE connector and your IDE device. b. c. For checking if the keyboard works properly, press the <Num Lock> key to enable/disable the Num Lock function, and check if the LED will ON and OFF accordingly. Check if Turbo Switch was released, don 't use Turbo Switch before system boots. Now Turbo Switch usually acts as Suspend Switch. ) b. System sometimes auto reboots. a. BIOS will load default setting, use the slowest and most reliable setting. [. . . ] It is usually green and marked as F1, 3A/125V. ) COMS data lost, or Battery Low a. Make sure the Clear CMOS jumper is set correctly. B-3 Troubleshooting Technical Problem Report Form Model Name: Serial Number: Name: Contact: TEL: Email Address: FAX: Error Symptom: System Configuration: (Please list model name and version. ) OS: CPU: HDD: VGA: Modem: BIOS: SIMM: CDROM: Sound: Others: B-4 [. . . ]